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CottonPalm

About Us Body Returns and Exchanges

    We want you to love what you ordered. But if something is not right, let us know.
We gladly accept returns of unwashed, unworn or defective merchandise.For exchanges, we will send you a different color, size or an entirely different style. We Accept Returns & Exchanges WITHIN 10 DAYS OF UPS DELIVERY DATE Item(s) Must Be : Unwashed & Unworn orDefective Sorry, We DO NOT Accept Returns On Sale Items.   
    Exchanges:
   Please call and let us know you are returning merchandise. If you would like to exchange the item we will place another order for the new item and issue a credit memo for items to be returned. Then send us your return along with a copy of your invoice noting what is being sent to the address below.
   We will then send you in-stock items deducting the amount of your return right away.
   Returns:
   Please call in advance and return the merchandise in a box with your original invoice send it to the address below. All returns for refunds are subject to a 10% re-stocking fee.